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07/31/2014  Post a press release
07/31/2014  Achieving DCAA Compliance with AutoTime® 7

Executive Summary

Securing federal contracts can be a lucrative source of revenue for businesses of any size. This business opportunity brings with it elements of oversight and compliance that are unique to government contracts. One of the requirements companies should be aware of is the accurate tracking and reporting of contract-related labor expenses. In 1965, the Department of Defense created the Defense Contract Audit Agency (DCAA) for the primary purpose of auditing the processes, systems, and accuracy of labor-related expenses on government contracts. For government contractors, the outcome of a DCAA audit plays a significant role in their ability to secure future business.

The DCAA places the responsibility on the contractor to make sure they are accurately tracking time and labor expenses, as a measure to prevent fraud and waste. Contractors are well-served to have a reliable timekeeping/workforce management solution in place so that they are best prepared for an audit by the DCAA. This whitepaper will discuss the relevance of an automated labor tracking and distribution solution for government contractors and the implications of not meeting DCAA compliance standards.

DCAA Requirements

The DCAA is focused on identifying and evaluating all activities that contribute to, or have an impact on, proposed or incurred costs of government contracts.1 Because labor expenses are often the largest expense of a federal contract, government contractors are wise to have timekeeping processes and tools in place that will accurately track employee labor activities and labor categories. It is not enough to implement a time and labor solution, however. For a truly effective solution, contractors must properly educate employees and supervisors on their individual responsibilities for accurately recording their time.


A time and labor system should have the following capabilities to ensure appropriate tracking:

  • Built-in validations and security controls that mitigate the risk of misuse or “cheating” of the system.
  • User friendly and intuitive design
  • Automatic reconciliation of payroll time and labor
  • A software audit trail that identifies when records are updated, and by whom Clear system processes for the review and approval of submitted labor Ability to configure labor rules and policies in the system
  • Ability to assign different levels of security rights to employees, supervisors, and others Ongoing training programs so that users can be properly trained on the solution and any changes to the software


The organization’s processes must also follow certain standards, including:

  • Effective employee training on timekeeping procedures, and ongoing education for employees on any changes to these procedures
  • Segregation of responsibilities for different labor-related activities (i.e. time submission, time record approval, payroll, invoice payment, etc.)
  • Clear and reasonable procedures
  • Periodic review of the effectiveness of processes and controls in order to mitigate the risk of violations
  • Written manuals, procedure guides, and/or policy guides for employees and supervisors on how to properly record time, submit corrections, and submit labor for approval/payment

Companies should carefully adhere to these set standards for monitoring compliance with labor tracking regulations, as the penalties for incorrectly recording labor expenses can be severe.


Implications of Non-Compliance in a DCAA Audit2

The consequences of failing an audit are severe, ranging from loss of an existing contract, to becoming ineligible for future contracts. Submitting false labor expenses against a government contract may also bring criminal charges against the contractor, its employees, supervisors, managers and/or officers.

There can also be monetary penalties if inconsistencies are found in submitted charges. These penalties can prevent contractors from receiving remaining payment on a contract, or force the contractor to return payment already received. In addition, the contractor may be held liable for penalty-related fines.

Arguably, the most serious penalty a contractor can face is an unfavorable judgment under the False Claims Act. The Act was enacted to protect whistleblowers that expose government contractor fraud. Contractors found guilty under the Act could be required to pay up to three times the amount of the government’s losses, plus an additional fine.

The DCAA can make a recommendation that some or all of a contractor’s payment is withheld until an audit investigation is completed. A negative audit finding can cause serious damage to an organization financially, and also impact a company’s ability to receive future contracts and profits from the government.


A Time and Labor Solution for DCAA Compliance

The Kaba AutoTime® solution is designed to help companies stay in compliance with DCAA’s timekeeping requirements by allowing users to record, collect, evaluate, and report on employee labor data. AutoTime also maintains data integrity by seamlessly integrating with well-known ERP Systems. The value of AutoTime can be found in its ability to configure the system to your organization’s unique needs, and apply complex labor rules to collected data. The system facilitates the processing of complex attendance policies and performs labor distribution and labor costing securely and seamlessly. This supports the need to standardize payroll processes while maintaining data integrity between various systems in place within the organization. The different levels of security in AutoTime control the tasks individual users can perform, and at what point certain tasks can be executed.


Full Labor Tracking for All Users

Government contracts have strict deadlines and companies often need to leverage a temporary workforce to get jobs completed on time. The work performed by this temporary staff falls under the same DCAA guidelines as your full time employees. AutoTime accommodates labor tracking for everyone working on the government contract. While the processes are similar, AutoTime allows companies to clearly distinguish between employee and non-employee labor. For example, an employee would use their unique login credentials to access AutoTime and record their labor activities. The employee’s supervisor is then responsible for review, correction (if necessary), and approval of the employee’s vouchered time record.

In the case of a non-employee, they would also use unique login credentials to access the AutoTime system and record their labor activities. Non-employee time is reviewed and corrected (if necessary), by the Contracting Agency’s supervisors. From there, payment is generated for the appropriate external agency. Since invoices must ultimately be approved by the Company’s supervisor, this creates a separation of duties between employees and non-employees. Companies can assign security rights to specific individuals to approve submitted invoices, and Invoice Approvers will have no ability to make any changes to a submitted invoice – they can simply review, and either approve or reject an invoice. This clear division of duties allows companies to reduce the risk of potential fraud or misreporting of labor expenses.


Total Time Accounting

Total Time Accounting (TTA) is a method of recording and allocating labor equally across all hours worked. This method is required by the DCAA to ensure that labor costs are properly allocated to the correct projects. All hours, including uncompensated overtime, must be recorded and paid at a proportionate rate to the employee’s total wages. With Kaba’s AutoTime solution, companies have technology that supports your Total Time Accounting policy. AutoTime’s TTA feature automates labor calculations, easing the administration burden on your payroll staff. The system also gives companies the flexibility to determine when the TTA service is run (i.e. at period end, or manually), and can be configured to consider compensated and uncompensated labor. This feature of AutoTime uses sound accounting methods and gives organizations yet another key element needed for a successful DCAA audit.

AutoTime in Action

The DCAA uses documented Audit Programs3 to measure contract compliance against various requirements. For audits of timekeeping data and procedures, we can organize the review elements into eight broad categories to see how the AutoTime solution rises to the challenge:

General Audit

Sample AutoTime Use Case



1. Management

AutoTime’s web-based management review feature gives managers a


real-time view of the employee’s labor activities. This feature is designed


to be intuitive and provide all of the details a manager needs during the


review process.



2. Employee

Digital communication is a key component in increasing an employee’s


awareness of training requirements. AutoTime gives organizations the


ability to deliver messages to employees right at the time clock, or send


messages through the Web client. This ensures that employees are kept


up to date on any system changes or employee requirements related to


tracking time. This complements your ongoing employee time and labor


awareness training programs.



3. Labor

A core element of the management review feature in AutoTime is the


ability to electronically sign an employee’s time card. This proven


method of labor approvals has long been accepted by the DCAA. In


addition to labor approvals, companies can also choose to pre-authorize


which jobs an employee may charge. AutoTime’s Charge Element


Filtration functionality prevents an employee from being able to charge a


job that has not been pre-authorized.



4. Timekeeping

Timekeeping is more than just making sure an employee is paid


accurately. It’s also important to reconcile labor charges with payroll


charges. AutoTime offers an integrated time sheet that displays all


payroll and labor information in a single screen, automatically


reconciling all time and labor charges.



5. Labor distribution

Companies must be able to prove where work was performed, who


performed the work, and what was accomplished by each employee.


AutoTime simplifies labor collection and enables employees to be more


efficient. The solution facilitates the collection of labor data, and


automatically transmits it to your ERP system. This gives managers near


real-time updates in their ERP system. By using AutoTime to accurately


capture data, you get better data, which leads to better decisions.



6. Labor cost

Reconciling payroll and labor charges for exempt employees creates


another level of complexity in achieving DCAA compliance. AutoTime


solves this problem with a configurable Total Time Accounting module.


This feature guarantees every labor charge for the pay period will receive


a pro-rated portion of the payroll charges. No longer will some projects


run over budget while others go without a cost allocation.



7. Payroll

AutoTime supports the process of payroll preparation and payment. This

preparation and

process includes two main components: The first is a robust rules engine


that accurately calculates the total hours and premium classifications


earned by each employee. The second is an integration engine that


seamlessly transmits payroll information to your payroll provider.



8. Labor transfers

Employees are expected to accurately track their labor as it is performed.

and adjustments

Often, an employee works on several different jobs in the same day, and


must record labor transfers in real time. This introduces the possibility


that mistakes may occasionally occur. If that happens, companies need a


system with a full audit trail of all labor adjustments. AutoTime records


these details, such as who made the change, when it was made, and why


they made the change.




The investment in a time tracking solution (that also includes a labor tracking component) is necessary to achieve ongoing DCAA compliance. Organizations should periodically review their timekeeping policies, and conduct employee trainings on how to properly record time, correct errors, and submit records for approval. It is also important that employees understand the implications of failing to adhere to these policies.


Kaba’s AutoTime solution meets your time tracking requirements by:

  • Delivering integration with top ERP systems Having a full audit trail of user activity Providing real-time labor tracking features
  • Performing automatic reconciliation of time and labor data
  • Offering functionality for leave and absence management, schedule management, etc. Featuring built-in system reports, and ad hoc reporting capability
  • Providing flexible system configuration and multi-level user security

With the AutoTime solution, you can have peace of mind that you are able to accurately track time and labor activities on government contracts and ensure you are best prepared for a DCAA audit.




            Bi-directional access control can be added to any IP video system to provide 4 contact control relays in each direction. The IP4x4 uses the existing network cable without interfering with the IP video image or reducing the data rate. The system is constantly monitored and a system communication alarm relay output is provided in each direction. All inputs and outputs have LED status indicators. Add control and telemetry to any IP video network cable to control access to doors, gates or anything that needs relay control. Contact F M SYSTEMS, INC. at: 714-979-3355 or 800-235-6960.

07/29/2014  4 Inch Dimmable LED Recessed Ceiling Can Lights Provide the Upside to Down Lighting

The RDL32-4-12W series are Energy Star and UL/cUL listed, dimmable ceiling can-style downlights ideal for indoor use in architectural/décor lighting and commercial applications: hospitals & medical facilities, hotels and resorts. They only use 12 Watts of energy and can replace halogen bulbs up to 75 watts — a tremendous energy savings of up to 80%.  RDL32-4-12W has a white color body and lip ring. It has a softly frosted, white-diffused, flat-precision, polycarbonate lens that directs light in a wide 90 degree floodlight illumination pattern, while providing high-brightness of 910 to 980 lumens, depending on LED light Color. The RDL32-4-12W series operates on a voltage input of 120VAC, offering long-lasting durability and easy drop-in installation in existing standard 26mm Edison screw-base ceiling cans. 


07/29/2014  F-35 Returns to Limited Flight, Officials Rule out Farnborough


WASHINGTON — While the F-35 Lightning II joint strike fighter has returned to limited flying, it will not be appearing at the Farnborough International Airshow in the United Kingdom, Pentagon Press Secretary Navy Rear Adm. John Kirby said during a Pentagon news conference today.


The F-35 fleet was grounded July 3 in the wake of a June 23 engine fire on the runway at Eglin Air Force Base, Florida. Navy and Air Force airworthiness authorities approved the F-35’s return to flight yesterday.


The return has a limited flight clearance that includes an engine inspection regimen and restricted flight rules, Kirby said, adding that the limits will remain in place until the root cause of the engine fire is identified and corrected. While the investigation is not yet complete, “we haven’t seen anything that points to a systemic issue across the fleet with respect to the engine,” the admiral said.


Even with the return to flight, U.S. and British officials decided not to send Marine Corps and Royal Air Force F-35B aircraft across the Atlantic to participate in the Farnborough airshow.

“This decision was reached after a consultation with senior leaders and airworthiness authorities, despite the decision by airworthiness authorities to clear the aircraft to return to limited flight,” Kirby said.


Under the rules of the flight resumption, the F-35s are limited to a maximum speed of Mach 0.9 and 18 degrees of angle of attack. They can go from minus 1 G to a 3 G’s, the admiral said. After three hours of flight time, each front fan section of each engine has to be inspected with a borescope. “That was a pretty significant limitation in terms of being able to fly them across the Atlantic,” he added.


07/29/2014  L-3 CS-East Selected to Design the Interior and Exterior Communications Subsystems for the Royal Canadian Navy's Arctic/Offshore Patrol Ship Project

CAMDEN, N.J. – L-3 Communication Systems-East (L-3 CS-East) announced 
today that it has been selected by Lockheed Martin Canada to support the design activity of the 
integrated communications subsystems for the Royal Canadian Navy’s (RCN) new class of 
Arctic/Offshore Patrol Ships (AOPS). Lockheed Martin Canada is one of the Tier 1 suppliers to 
Irving Shipbuilding, the prime for the AOPS project under the Canadian government’s National 
Shipbuilding Procurement Strategy (NSPS). Under an initial contract, L-3 CS-East will design 
the interior and exterior communications subsystems for the new vessels. 
“We are very pleased to be selected for this very important Royal Canadian Navy project,” said 
Dave Micha, president of L-3 Communication Systems-East. “The RCN and AOPS crews will 
benefit tremendously from our highly automated and user-friendly interior and exterior 
communications systems, which have been operationally successful in navies around the 
“The interior and exterior communications subsystem is critical to the operation of AOPS, 
allowing seamless communications from the rugged environment of Canada’s far northern 
waters to the busy coastal regions,” said Peter Gartenburg, vice president of L-3 Canada 
Operations. “This is a wonderful addition to the numerous Canadian programs supported by L-3, 
which demonstrate our full range of logistics, services, manufacturing and technological 
expertise. We intend to engage more Canadian suppliers to support this important RCN 
The design work for this phase of the program will be done at L-3 CS-East located in Camden, 
N.J., and in Canada at various Canadian subcontractor sites where the design for a number of 
subsystems will take place. 
AOPS is a Government of Canada procurement project for the RCN. The project will equip the 
Canadian Forces with six to eight naval ice-capable offshore patrol ships able to assert and 
enforce sovereignty in Canada’s waters where and when necessary, including the Arctic. The 
first Arctic/Offshore Patrol Ship, being built by Irving Shipbuilding, is scheduled to be delivered 
in 2018.

For more information, click here


07/21/2014  DOD Official Outlines Issues for September’s NATO Summit

WASHINGTON – As NATO prepares for a summit in September, a senior Defense Department official today characterized the alliance as being at a turning point, with questions emerging about the kinds of missions it should take on post-Afghanistan, appropriate levels of defense spending by its members, and whether NATO publics will question the alliance’s relevance going forward.


“For NATO to continue to be seen as relevant to our publics, it needs to be seen as addressing the security issues that are relevant to our publics, so that’s why as an alliance we need to work harder,” Derek Chollet, assistant secretary of defense for international security affairs, said during a "Transatlantic Talks" discussion at the German Marshall Fund of the United States here.


Chollet, whose Pentagon portfolio includes department policy on Russia and Ukraine in addition to alliance issues, said the NATO summit set to be held in Wales will come at a critically important time for the alliance, given the uncertain security situation in Eastern Europe and the scheduled end of NATO’s combat mission in Afghanistan in December, as well as other possible responsibilities that its 28 members could be asked to take on in the future.


“As we are approaching the end of this year with Afghanistan transitioning to a train, advise and assist mission, we are once again facing for the alliance a moment where we are asking, ‘What is the alliance for?’” he said.


The crisis in Ukraine, Chollet said, has served to bring some of these issues to the forefront, including the question of capabilities, which inevitably touches on defense spending by European governments


07/21/2014  Contingency Funds Support Operations, Recovery, New Missions


WASHINGTON – The Defense Department’s request for $58.6 billion in fiscal year 2015 overseas contingency operations funds is nearly one-third less than it received the previous year and is part of a continued downward trend in war-related spending, Deputy Defense Secretary Bob Work told Congress today.


But even as the war in Afghanistan ends, the department will continue to seek OCO funding for the repair and replacement of worn-out and damaged equipment, a process that will continue well beyond 2015, Work said at a hearing of the House Armed Services Committee.


The funds also support the costs associated with the broader presence in Southwest Asia and the Middle East, and with responses to unforeseen contingencies, he said.

The requested OCO funds will support troops who already are serving in harm’s way in Afghanistan and elsewhere in the U.S. Central Command area of operations and “who every day are conducting operations on behalf of our nation’s security in what is becoming a very volatile, complex and dangerous world,” he said.


“The requested funds for 2015 would provide $53.4 billion for Operation Enduring Freedom,” the deputy secretary said. “This funding will support the responsible drawdown of forces in Afghanistan as announced by the president.


“It will pay for the retrograde of equipment and personnel and the continued reset of forces,” he continued. “And it will enable a really vast range of support activities in theater, including logistics and intelligence. And it will support a portion of the temporary Army and Marine Corps end strength that supports OEF.”


07/21/2014  Russian Military Buildup Near Ukraine Concerns DOD Officials

WASHINGTON – U.S. defense officials are concerned about a buildup of Russian troops along that country’s border with Ukraine, Pentagon spokesman Army Col. Steve Warren said today.


“We believe there are now between 10,000 and 12,000 Russian troops on the border,” Warren told reporters. “We also have reason to believe that the Russians are continuing to support the separatist movement in Ukraine.”


The size of the Russian presence in the region means it’s capable of conducting operations on either side of the border, he added. “I can’t speak for what they intend to do. Certainly, it is intimidating.”


A few weeks ago, about 1,000 Russian soldiers were along the border. Earlier this year, tens of thousands of Russian troops were deployed in the area, Warren said.


The United States wants the Russians to stop what it terms provocative behavior and “execute actions that are in line with their words,” Warren said. Russian officials have said they want peace and stability in Ukraine and de-escalation of the situation there, but their actions work counter to those goals, he noted.


U.S. officials believe that some weaponry -- “possibly some heavy weapons” are flowing into Ukraine for use by separatists, Warren said. The troops moving to the area are battalion task groups and are combat soldiers.


U.S. and Ukrainian military officials met in June. “Another team is due to head out in the next few weeks to scope out specific defense institution building activities and programs that we may want to pursue,” he added.


07/21/2014  DOD Awards $62 Million in Grants to California, Virginia Schools

WASHINGTON – The Defense Department is providing more than $62 million in grants to schools in California and Virginia.


The money will go to renovate, repair or construct schools at Naval Base San Diego and Camp Pendleton in California and at Fort Belvoir, Virginia, said Pentagon spokesman Army Col. Steve Warren.


“The grants are from the Office of Economic Adjustment, and the funding is provided under DoD’s Public Schools on Military Installations program,” he said.


At Fort Belvoir, about $23 million in grant funds will be used to renovate, repair and construct new classrooms at the on base elementary school. The project will serve more than 1,590 military-connected students in kindergarten through sixth grade.


San Diego schools will receive $34,131,479 to renovate and expand Doris Miller and Joy Bright Hancock Elementary Schools at Naval Base San Diego. The two schools will serve more than 1,350 military connected students in pre-kindergarten through fifth grade.


At Camp Pendleton, the Fallbrook Union Elementary School District will receive $4,669,872 for designs for new Mary Fay Pendleton and San Onofre Elementary/Middle Schools to serve more than 1,850 military-connected students in kindergarten through eighth grade there.



07/18/2014  USNS Mercy Departs Pearl Harbor for RIMPAC’s Sea Phase

PEARL HARBOR – The Military Sealift Command hospital ship USNS Mercy (T-AH 19) departed Pearl Harbor July 15 to participate in the sea phase of Rim of the Pacific (RIMPAC) Exercise 2014, the world's largest international maritime exercise.


While underway, Mercy is scheduled to participate in various events including simulated medical evacuations (MEDEVAC), a mass casualty exercise and subject-matter expert exchanges (SMEE) with other RIMPAC participants.


“I am looking forward to operating with different allied partner nations,” said Capt. Michael Perkow, mission commander aboard Mercy during RIMPAC. “This is a great opportunity for everyone to learn together and operate in a multinational environment.”


The MEDEVAC simulations are scheduled to arrive within Mercy's task force and other participating ships. The simulations will test each ships' medical department's ability to respond and evaluate patients, and then decide whether they need to be brought to Mercy for a higher level of medical care.


“I am looking forward to testing our junior officers, integrating their skills and knowledge they've learned so far with our previous engagements with other countries,” said Cmdr. Angelo Lucero, a staff member for Mercy's directorate for nursing services.


The mass casualty exercise is scheduled to simulate an oil platform accident with 40 patients being brought to Mercy, allowing the ship's staff to train in an environment in which a large amount of injured people are loaded onto the ship.


07/18/2014  DOD: New Counterterror Account Needed for Helicopters, ISR

July 17, 2014


WASHINGTON – The Pentagon could use a new $5 billion counterterrorism fund, strongly opposed by the US Congress, to purchase new intelligence gear and aircraft for American and partner militaries, a Defense Department official said.


Lawmakers on both sides of the political aisle continued to hammer DoD officials about the 2015 $58.6 billion overseas contingency operations (OCO) request, with Republicans and Democrats calling the accounts a “slush fund.” One congressman referred to the OCO accounts as the “cookie jar.”


House Budget Committee Chairman Rep. Paul Ryan, R-Wis., called the spending request “vague” and an “abuse of the OCO designation,” during a hearing on Thursday.


The OCO budget, formerly called a wartime supplemental, has been used since 2006 to fund US military operations in Afghanistan and Iraq. But over time, the accounts have funded other items, such as stateside training for troops preparing to deploy and to replace equipment damaged or destroyed in battle.


Since federal budget caps were put in place in 2013, both Congress and DoD have shifted money for items traditionally included in the Pentagon’s base budget into the OCO accounts, which are not subject to the caps, analysts say.


Several lawmakers at Thursday’s House Budget Committee hearing called the Obama administration’s $5 billion counterterrorism request a “blank check,” saying the White House has provided little detail as to how DoD would spend the money.


Deputy Defense Secretary Robert Work said DoD could use the money to pay for intelligence, surveillance and reconnaissance equipment for special operations forces.


07/18/2014  Arrow Stage Lines takes delivery of 16 new motorcoaches

Arrow Stage Lines has been blessed to take delivery of 16 brand new motorcoaches in 2014 so we can better serve our customers.  We have purchased 6 MCI J coaches, 2 MCI D coaches, 6 VanHool TX coaches, and 2 Prevost H Coaches.

These motorcoaches are truly “loaded” and will offer the best traveling experience in the industry to our customers.  Each motorcoaches is equipped with leather Seats, WiFi, outlets at every seat, reclining seats with plenty of leg room, tray tables and cup holders, adjustable foot rests, audio/video equipment (HDMI to connect LAPTOP to HD screens, iPod/iPhone/smartphone connections, bluetooth connectivity, DVD, flat screen monitors, HD capability), wireless PA system, individual reading lights, restroom, overhead racks for carry-on bags, GPS, and Safety Technology (Smart Tire, Fire Suppression, DriveCam, Lane Departure Warning System, Adaptive Cruise Control).

We exist here at Arrow Stage Lines to serve with high integrity as our customers experience the journey.  Our hope is that our customers experience on the motorcoach is just (if not MORE) enjoyable than their destination.  We love coming to work each day thinking that what we do can truly enhance someone life through travel!

Arrow has also made some significant upgrades to our existing fleet.  Our maintenance team and DRIVERS do an excellent job at keeping our motorcoaches looking and feeling brand new.  We will continue to invest in our fleet to ensure that all our motorcoaches meet the “Arrow” standard that you expect.


Luke Busskohl
Chief Operating Officer




Rowmark announces the launch of ten brilliant NEW colors as part of the ColorHues™ product line, in response to 
its continued popularity and increased use in tactile and ADA compliant sign-making, POP projects, custom gift 
applications and more. 
Rowmark continues to closely monitor the latest color trends to meet the changing needs of the industry and offer 
the hottest products available to expand customers' design options for a growing range of visually dynamic 
projects. The company's new trending ColorHues™ products include three translucent colors with gloss on both 
sides (Flamingo, Lemon Zest, Citron), one translucent color with matte on one side and gloss on one side (Smoke) 
and six opaque colors with matte on one side and gloss on one side (Creme Brule, Luxe Blue, Mango, 
Pomegranate, Citronella, Envy). 
In addition to design, illumination is a popular effect used today for enhancing signage projects. The enhanced 
translucency of select products in Rowmark's ColorHues™ line, including Glass Green, Ice Blue, Flamingo, 
Lemon Zest and Citron, make them well-suited for edge lighting applications. "Edge-lit" technology or "edge glow" 
is an effect created when light focused on a sign's edge is evenly diffused across its surface for uniform 
For more information about Rowmark's ColorHues™, visit 





VT Miltope, a company of Vision Technologies Systems, Inc. (VT Systems), today announced they will be offering a new family of modular mobile computing solutions called the MACH-1, Mobile Adaptive Configurable Hardware.

“We are excited to introduce a new product family to the ‘My Miltope’ lineup of computers and peripherals,” said Julie Briggs, President and CEO of VT Miltope. “The MACH-1 is the first enterprise class computing system built for your ever-changing world. Its modularity allows you to adapt to your operating environment from industrial grade all the way to military rugged.”

The MACH-1 is designed from the ground up to be configurable to your needs. The core architecture is based on the Intel® Atom™ Bay Trail Series and features an X86 processor, up to a quad core. VT Miltope, known for integrating the latest computing technology, is leveraging their more than 30 years of military rugged computing experience to advance mobility, modularity and performance. The MACH-1 will be factory configured to ship with the Windows® 7/8, ANDROID™4.3, or Linux® 64-Bit Operating Systems.

VT Miltope’s MACH-1s has recently been selected for the U.S. ARMY Tactical Airspace Integration System (TAIS) block upgrade program with deliveries beginning in July 2014.



VT Miltope, a company of VT Systems, with AS9100:2009, ISO 9001:2008, and ISO 14001:2004 certified facilities, is engaged in the design, development, manufacture and testing of RUGGED COMPUTERS and computer peripheral equipment for military, industry and commercial applications where reliable operation of the equipment under demanding environmental conditions is of paramount importance. For more than 30 years, VT Miltope’s broad range of computers, computer workstations, servers, disk cartridges, printers, mass storage systems and other related products have served defense, government and commercial customers. Please visit


VT Systems is an engineering company providing integrated solutions to the commercial and government markets in the aerospace, electronics, land systems and marine sectors. VT Systems’ innovative solutions, products and services include aircraft maintenance, repair and modification; software solutions in training and simulation; satellite-based IP communications technology; network solutions that integrate data, voice and video; RUGGED COMPUTERS and computer peripheral equipment; specialized truck bodies and trailers; weapons and munitions systems; road construction equipment; and ship design and shipbuilding. Headquartered in Alexandria, Va., VT Systems operates globally and is a wholly owned subsidiary of ST Engineering. Please visit



07/18/2014  Lockheed Martin and Lewis Innovative Technologies Collaborate Under the Department of Defense Mentor-Protégé Program

MOORESTOWN, N.J., July 10, 2014 – Through an agreement developed with the Department of Defense’s Mentor-Protégé Program, Lockheed Martin [NYSE: LMT] will support Lewis Innovative Technologies, Inc., in the continued growth of its business by assisting in the areas of administrative support, training, and technology transfer.  These capabilities will strengthen Lewis Innovative Technologies’ overall business infrastructure and offerings, which will in turn help meet the security needs of key customers in the ARMED FORCES.

The Mentor-Protégé Program encourages prime contractors to serve as mentors in developing the technical and BUSINESS capabilities of small businesses.

As a producer of sophisticated technology, Lewis Innovative Technologies is the perfect partner for Lockheed Martin and this PROGRAM. The company’s products will benefit from Lockheed Martin’s business infrastructure support, while Lockheed Martin will be able to transition this technolgy to its own defense systems.

“Lewis Innovative Technologies is an ideal candidate for a protégé,” said Jeff MacBride, small BUSINESS PROGRAM manager, Lockheed Martin Mission Systems and Training. “Their experience in the defense industry as well as their innovation and performance with system security capabilities will benefit the Army and Department of Defense through this program.”

Lewis Innovative Technologies is based in Decatur, Alabama and employs approximately 25 people. The woman-owned small business specializes in quick-turn analog, digital, power, and systems design providing innovative custom designs and engineering services.  The company has collaborated with Lockheed Martin since 2007 on various research and development contracts, and broad agency announcements with the AIR FORCE, Army, and Navy.

“Lewis Innovative Technologies is looking forward to working with Lockheed Martin through the Mentor-Protégé PROGRAM to improve our infrastructure,” said Elizabeth Lewis, chief executive officer of Lewis Innovative Technologies. “We truly believe this partnership will assist Lewis Innovative Technologies in our long term growth by providing a better product to our Military and DoD customers.”

Headquartered in Bethesda, Maryland, Lockheed Martin is a global security and aerospace company that employs approximately 113,000 PEOPLE worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services. The Corporation’s net sales for 2013 were $45.4 billion.


07/18/2014  Ergonomics Month at DentalEZ

July 7, 2014

It is ergonomics month here at DentalEZ® – join us in celebrating ways to improve your health! We have an informative free CE Webinar with esteemed hygienist Patti DiGangi, RDH, BS on Wednesday, July 9th. Sign up here for the webinar, Practice Management – Remain Healthy, Productive and Profitable (Who Comes First: Taking a Longer View). Patti is also our guest blogger of the month, check back for her post “Shaking Up the Routine: It’s Better For Our Bodies” later this month. 

We also found two great articles to share with you, both from We’ll share another in the next few weeks, but the first of these informative articles is called, “The economics of ergonomics: 3 steps to maintain longevity throughout your dental career” by Iman Sadri, DDS. The article focuses on back pain and explains how it evolves through the lack of proper posture and exercise. It continues to describe recommended techniques for exercise to combat poor posture. Sadri concludes that “these three essential steps can help you maintain longevity throughout your entire DENTAL career: maintain proper posture, use magnification, and receive physical therapy.” 

To avoid poor posture and prevent back pain, musculoskeletal disorders, etc., we recommend using an operator stool from our ergonomic line of stools, and a patient chair that allow you easy access to the oral cavity without reaching or twisting. We offer three chairs that do this with their thin, tapered backs; including our latest chair, the NuSimplicity™, which brings us to the best part of our ergonomics celebration – a free chair! Visit our Facebook page for your CHANCE TO WIN one in our #MyNuSimplicity Sweepstakes.



07/18/2014  Material Testing and Metrology Lab Celebrates 30th Anniversary

Laboratory Testing Inc. of Hatfield, PA, marks its 30th anniversary this year. Since 1984, many expansions and changes at LTI grew the company to a 91,500 sq. ft. facility with 145 employees performing a wide-range of services.


07/17/2014  Lockheed Martin Opens Space Technology Office in United Kingdom

Seeks to Partner with UK Firms and UNIVERSITIES to Explore Space Industry Opportunities

LONDON, July 15, 2014 – Lockheed Martin [NYSE: LMT] is opening a space technology office in Great Britain to explore partnership opportunities with UK businesses and UNIVERSITIES to support the UK’s goal of maintaining and growing its national capabilities in space. Forming part of Lockheed Martin’s expanding business footprint in the UK, the office will be based at the UK Space Gateway in Harwell Oxford.

For more than 50 years Lockheed Martin has led the way in the development of spacecraft that have helped scientists understand our planet. The new office will expand the company’s relationships with the UK supply chain to share technology and expertise, and will support UK-based capabilities in space exploration and access. It will also explore new technologies from small businesses and academia. Current areas of focus include ENVIRONMENTAL MONITORING, space exploration, global security and small communications satellites.

“Our new office will support the UK Space Agency’s objective to grow national involvement in the space sector through innovation and science, new opportunities, and space-related exports,” said Stephen Ball, Chief Executive of Lockheed Martin UK. “We will underpin this strategy by working with industry and academia to identify opportunities to accelerate innovation, strengthen national space expertise, and connect UK organisations with international space programmes.”

Representatives from Lockheed Martin Space Systems recently met with more than 30 companies, UNIVERSITIES and government agencies in a space industry tour that included both Harwell Oxford and the Institution of Engineering and Technology in Glasgow, Scotland. The UK Department for Business, Innovation and Skills supported Lockheed Martin’s efforts to identify and meet with innovative firms that are aligned with the UK’s space growth strategy.

Dr. David Parker, Chief Executive, UK Space Agency, said, “I’m encouraged by Lockheed Martin’s growing commitment to the future of the UK space sector. We have identified space as one of the Eight Great technologies that will push the UK economy forward and have set some ambitious targets to capture 10 percent of the global space market by 2030. Lockheed Martin’s heritage, knowledge and expertise can only help strengthen the UK supply chain, making Britain more competitive for the challenges ahead.”

“We’re supportive of the UK government’s vision of cultivating an even stronger space industry to address pressing challenges and opportunities, from global security to ENVIRONMENTAL MONITORING,” said Rick Ambrose, Executive Vice President of Lockheed Martin Space Systems. “We’re looking forward to applying our 50-year heritage of space systems expertise to work with UK partners to develop opportunities in climate monitoring, space weather and secure communications.”

Lockheed Martin UK, headquartered in London, is the UK-based arm of Lockheed Martin Corporation, a global security and aerospace company. Lockheed Martin UK specialises in the development, integration and sustainment of advanced technology systems, products and services. The company employs more than 3,000PEOPLE in the UK across 20 sites, working on a wide range of major programmes spanning the aerospace, defence and civil sectors.


07/17/2014  Lockheed Martin Receives $212 Million Contract for PAC-3 Missile Support

DALLAS, July 14, 2014 – Lockheed Martin [NYSE: LMT] received a contract award recently totaling $212 million from the U.S. ARMY Aviation and Missile Command for Patriot Advanced Capability-3 (PAC-3) Maintenance & Surveillance services to U.S. and international PAC-3 customers from the Missile Support Center.

Lockheed Martin is the prime contractor on the PAC-3 Missile Segment of the Patriot air DEFENSE system. These Maintenance and Surveillance services will begin immediately at Lockheed Martin facilities in the United States.

The PAC-3 Missile is one of the world’s most advanced, capable and reliable theater air DEFENSE missiles. It defends against advanced tactical ballistic and cruise missiles, and fixed- and rotary-wing aircraft. As the most technologically advanced missile for the Patriot air defense system, PAC-3 significantly increases the Patriot system’s firepower, as 16 PAC-3s can be loaded in place of only four legacy Patriot PAC-2 missiles on the Patriot launcher.

PAC-3 is currently in the inventory of six nations – the U.S., the Netherlands, Germany, Japan, the United Arab Emirates and Taiwan. Lockheed Martin is under contract to provide assets to a seventh nation, Kuwait.

Lockheed Martin is a world leader in systems integration and the development of air and missile DEFENSE systems and technologies, including the first operational hit-to-kill missile.  It also has considerable experience in missile design and production, infrared seekers, command and control/battle management, and communications, precision pointing and tracking optics, as well as radar and signal processing.  The company makes significant contributions to all major U.S. missile defense systems and participates in several global missile defense partnerships.

Headquartered in Bethesda, Maryland, Lockheed Martin is a global security and aerospace company that employs approximately 113,000 PEOPLE worldwide and is principally engaged in the research, design, development, manufacture, integration and sustainment of advanced technology systems, products and services. The Corporation’s net sales for 2013 were $45.4 billion.


07/17/2014  DOD Plans To Deliver F-35’s 5th Gen Capability At 4th Gen Cost By 2019

Washington D.C., July 10, 2014 – Today, the Department of DEFENSE announced an agreement aimed at reducing the price of an F-35 Lightning II 5th generation fighter to the equivalent of today’s 4th generation fighters by the end of the decade. Designated “The Blueprint for Affordability,” the DoD and F-35 industry partners – Lockheed Martin, Northrop Grumman and BAE Systems signed an agreement to implement cost reduction initiatives to lower the production costs of F-35 aircraft.

The agreement is built upon the U.S. Government’s Better Buying Power 2.0 initiative, which encouraged defense contractors and the USG acquisition community to determine new and innovative ways to reduce the cost of their goods and services.  Leading the change is an upfront INVESTMENT by Lockheed Martin and F-35 industry teammates BAE Systems and Northrup Grumman.

Specifically, LM, NG, and BAE will invest up to $170 million from 2014 – 2016 in affordability measures, directly resulting in a lower-priced aircraft. Only after a reduction of cost, will industry recoup the INVESTMENT plus profit with the accrued savings from the cost reduction initiatives. From 2016-2018, the USG has the option to invest additional money if the initial cost reduction initiatives are successful. The primary way the government will realize its savings is through reduced F-35 unit recurring flyaway (URF) cost.

“This is a significant change in business approach within the F-35 program,” said Lt. Gen. Chris Bogdan, F-35 Program Executive Officer. “Industry partners will make an upfront INVESTMENT into cost cutting measures that the government and taxpayers will reap benefits from by buying F-35s at a lower cost.  By 2019, we expect that the F-35 with its unprecedented 5th generation capability will be nearly equal in cost to any other fighter on the market, but with far more advanced capability.” 

The reduced URF will have long reaching BENEFITS for the program, and international countries purchasing F-35s will also benefit from this savings.   In the future, the government is looking at similar ways to drive down the costs of operating and sustaining the F-35.

“We are taking these unprecedented measures in support of our customers’ affordability challenges,” said Lorraine Martin Executive Vice President and General Manager, F-35 Program. “We have total faith in the F-35 to support the U.S. and our allies’ future DEFENSE needs. Our industry team knows what is at stake given the current budgetary and global security demands to reach these cost milestones.”

The F-35 Lightning II is a 5th  generation fighter, combining advanced stealth with fighter speed and agility, advanced mission systems, fully fused sensor information, network-enabled operations and cutting-edge sustainment. Three distinct variants of the F-35 will replace the A-10 and F-16 for the U.S. Air Force, the F/A-18 for the U.S. Navy, the F/A-18 and AV-8B Harrier for the U.S. MARINE CORPS, and a variety of fighters for at least 10 other countries.


07/17/2014  Air Force Announces Changes to Headquarters Organization

July 14, 2014

Air Force leaders announced changes to headquarters staff manning and organization today.

The Air Force will create efficiencies by deactivating and realigning organizations at headquarters Air Force, major commands (MAJCOMs), numbered air forces and field operating agencies, resulting in savings of $1.6 billion across the Air Force in the next five years.

"I will work to ensure the world's best Air Force is the most capable at the lowest possible cost to the taxpayer," said Secretary of the Air Force Deborah Lee James. "Everyone knows our economy is still not where it should be; we have a responsibility to ensure that every dollar adds value to the taxpayers and our national defense."

The changes are a result of a comprehensive effort to reduce overhead costs, increase efficiencies, eliminate redundant activities and improve effectiveness and business processes (also known as Air Force Management Headquarters Review). The efficiencies created through the reorganization will also help meet the Department of Defense's directive to reduce costs and staff levels by at least 20 percent, eliminating 3,459 positions at headquarters across the Air Force, both in country and at overseas locations. As part of ongoing cost savings initiatives, the Air Force will also continue to reduce contract spending, operating budgets and travel expenditures.

To minimize the effect on civilian personnel, the Air Force will initiate Voluntary Early Retirement Authority programs and Voluntary Separation Incentive Pay to foster voluntary reductions before pursuing involuntary measures. As part of ongoing efforts to responsibly shape the force, military members were offered a variety of voluntary incentive programs.

"We are aggressively pursuing reductions within the first year, rather than spread them out over five years as allowed by DoD," said James. "It's better for airmen because it provides them predictability and allows us to re-stabilize our workforce sooner. It also allows us to harvest the savings earlier so that we can plow it back into readiness and some of our key modernization programs."

The Air Force's goal is to go beyond the 20 percent reduction mandated by the DoD so any additional savings can be achieved from staff functions above the wing level, and set to provide additional combat capability to the combatant commanders.

"The Air Force has been making incremental changes in our business practices for the last several years, but we must change the way we are doing business if we are to meet the Air Force's goal to reduce staffing functions by more than 20 percent," explained Bill Booth, Air Force acting deputy chief management officer. "Reducing higher headquarters' staffs means we can save money that can be re-invested in getting ready for combat missions at the wing level."

The largest initiative will include centralizing policy and oversight of installation and mission support activities within a newly created Air Force Installation and Mission Support Center (AFIMSC), which will report to Air Force Materiel Command. Execution will remain at the local level.

"The current and projected fiscal climate make it essential to centralize management and streamline support to the maximum extent possible in order to improve efficiency and effectiveness, as well as deliver more standardized levels of service across the Air Force," Booth said. Support functions currently spread across the MAJCOMs' staffs will be centralized at the AFIMSC.

The Air Force will also make changes to the headquarters Air Force staff organization by splitting Operations, Plans and Requirements (A3/5) and Strategic Plans and Programs (A8) and reorganizing them into the new Operations (A3) organization which will stand alone and merge the planning staffs into the new A5/8 organization.

Also, the current programming functions from A8 will be merged into the service's financial management organization (FM).

"We will now have an organization, A5/8, that is responsible for developing, managing and constantly assessing an Air Force strategy that is bounded by long-range resource projections and another organization, FM, that deals primarily with the day-to-day budget activities involved in running the Air Force," Air Force Chief of Staff Gen. Mark A. Welsh III explained. "Keeping organizations aligned will ensure we keep moving towards our long-range strategic goals despite the short-term budget upheaval we face regularly."

The Air Force will also realign several functions that currently report to the headquarters in an effort to better support combatant commanders and realign some field operating agencies to operational MAJCOMs, merge FOAs with similar missions and deactivate others.

The Air Force Intelligence Surveillance and Reconnaissance Agency is also being realigned from headquarters Air Force as a FOA to become part of a new operational numbered air force under Air Combat Command.

Realigning the Air Force ISR Agency into the new 25th Air Force within ACC ensures warfighting commands will have the best possible intelligence from integrated national and tactical ISR capabilities, while appropriately realigning operational activities and "organize, train and equip" responsibilities of the AF ISR Agency from execution by Headquarters AF to a MAJCOM.

For more information, please contact Ann Stefanek or Capt. Erika Yepsen, Air Force Public Affairs/Media Operations/Pentagon/ 703-695-0640 or or



07/15/2014  A. O. Smith Cyclone® Mxi elevates product innovation with NEW WATER HEATER design

ASHLAND CITY, Tenn. – In its biggest product launch of the year, leading water heater manufacturer A. O. Smith ( is introducing its first modulating, high-efficiency commercial GAS WATER HEATER, the Cyclone® Mxi.

The new Mxi design is the latest advancement for the industry leading Cyclone family of condensing gas WATER HEATERS. A. O. Smith’s new modulating process adjusts the burner’s firing rate to a specific demand, which further increases energy efficiency and dramatically lowers operating costs.

“When the company first introduced the Cyclone family to the market in 1996, it was a game-changer. Innovation continues to lead our efforts 18 years later with the introduction of the new modulating Cyclone Mxi,” said David Chisolm, vice president of marketing. “As one of the highest efficiency commercial gas WATER HEATERS on the market today, the Mxi is an achievement in product design that delivers superior energy savings and provides our customers with invaluable savings to their wallets.”

The new Cyclone Mxi models are all ENERGY STAR® qualified products, delivering efficiencies of up to 98 percent.

Additionally, the Cyclone Mxi’s exclusive advanced electronic control with built-in diagnostics, is iCOMM™ compatible and network ready for remote monitoring. Other features of the Mxi model include maneuverability and ease of installation due to its lightweight design, a helical coil heat exchanger that maximizes heat transfer for optimal service life and the PermaGlas® glass-lining process that provides superior tank protection against corrosion. 

About A. O. Smith:
A. O. Smith Corporation, which is celebrating its 140th anniversary this year, is a leading global manufacturer and marketer of residential and commercial WATER HEATERS. A. O. Smith offers its customers an additional competitive advantage in that the company designs, builds, distributes 
and field supports the world’s broadest and deepest line of residential and commercial WATER HEATERS, as well as commercial boilers. This single-source concept simplifies ordering, installation and service and is backed by nearly 80 years of research and innovation. For more information, visit For the most up-to-date industry news, like us on Facebook and follow us on Twitter.



07/15/2014  Jones Dairy Farm Launches Online Cookbook to Commemorate 125th Anniversary

FORT ATKINSON, Wis. — June 18, 2014, Jones Dairy Farm launched an online cookbook featuring 125 recipes – one recipe for every year the family-owned and operated company has been in business.

The “Celebrating Great Taste” cookbook, which is available at, features recipes for breakfast , appetizers, soups, salads, burgers, sandwiches, side dishes, entrées, and desserts, all made with the extended line of products Jones Dairy Farm offers—all natural sausage, dry-aged bacon, ham, Canadian bacon, turkey sausage, turkey bacon, braunschweiger and scrapple.

The cookbook’s eclectic collection of recipes ranges from traditional ham glazes and stuffing to unexpected dessert ideas like candied bacon malted milkshakes and chocolate bacon toffee ice cream

“For 125 years, families around the country have been serving our high-quality products to their loved ones,” said Philip H. Jones, sixth generation president of Jones Dairy Farm. “As a thank you to our customers, we’ve compiled 125 of our favorite recipes that incorporate our signature products. We hope families enjoy them so that together, we can celebrate our tradition of great taste.” 

For updates on Jones Dairy Farm and MORE information about the company’s 125th anniversary celebrations, visit Jones Dairy Farm’s Facebook page at or follow the company on Twitter via @JonesDairyFarm. 



07/15/2014  Maxwell Technologies Sets a New Standard for Energy, Power and Ruggedness with the Latest Addition to its Family of Large Ultracapacitor Cells

Maxwell Technologies Inc. announced the latest addition to its K2 series of ultracapacitor cells.

The new 2.85-volt, 3400-farad ultracapacitor cell increases the range of available specific power and stored energy in the industry-standard 60 mm cylindrical “K2” form factor, and introduces DuraBlue Shock and Vibration Technology, the newest innovation in ultracapacitor reliability and performance. DuraBlue Technology is tested to some of the most demanding environmental requirements for transportation, increasing vibration resistance by approximately 300 percent and shock immunity by 400 percent when compared with ultracapacitor-based competitive offerings.

James Hines, research director of Gartner, wrote, “The high costs and adverse environmental impacts of consuming petroleum-based fuels are driving development of alternative fuels and higher efficiency automotive powertrains. These systems require a source of electrical energy, and batteries have been widely used for energy storage in these APPLICATIONS; however, while batteries can store relatively large amounts of energy over a long time period, they are limited in their ability to deliver high power to a load. Ultracapacitors are capable of releasing electrical energy at high power levels, and they can accept a high rate of charge, making them an ideal complement to batteries in high-power applications.”

“This latest addition to our widely popular K2 Series of ultracapacitor cells reflects Maxwell’s commitment to continuous customer-driven innovation, and delivers superior performance with unmatched reliability and value,” said Franz Fink, Maxwell’s chief executive officer. “Our new DuraBlue Advanced Shock and Vibration Technology combines Maxwell’s unique and patented dry electrode formation and manufacturing process with a robust proprietary cell structure design to meet or exceed the most demanding shock and vibration requirements of the growing number of power-hungry APPLICATIONS in global transportation markets.”

Unlike batteries, Maxwell ultracapacitor products store energy in an electrical field that is larger than that of a capacitor – meaning ultracapacitors have greater energy storage capacity than capacitors. This electrostatic energy storage mechanism enables ultracapacitors to charge and discharge in as little as fractions of a second, perform normally over a broad temperature range (-40 DEGREES to +65 degrees C), operate reliably in hundreds of thousands or more duty cycles and resist shock and vibration. Maxwell offers ultracapacitor cells ranging in capacitance from one to 3400 farads and multi-cell modules ranging from 16 to 160 volts, which have proven to deliver high power, whether used alone or paired with batteries, in a variety of applications from automotive or industrial to consumer electronics, transportation and beyond.



07/15/2014  New GPS Option Available by GEM Advanced Magnetometers

GEM is offering a new NovAtel GPS option which can be purchased with any of our instruments.

NovAtel CORRECT™ positioning technology is now available with TerraStar’s precise point positioning (PPP) corrections. This system delivers 10 centimeter or better accuracy with no additional base station infrastructure. Along with this feature, other benefits include improved accuracy and performance of solutions. This option optimally combines data from numerous GNSS satellite constellations with corrections from a variety of sources, to deliver the best position solution possible.


For MORE information on how this GPS will increase efficiency in your next survey product, please contact Mr. Jacek Myzyk via email at








McConnellsburg, Pa.  — JLG Industries, Inc., an Oshkosh Corporation company [NYSE:OSK] and a global leadingmanufacturer of aerial work platforms and telescopic material handlers, has promoted several company VETERANS and reorganized  critical customer-facing positions in its Ground Support aftermarket organization to help ensure superior service.

Brent Miller was named JLG Industries vice president – aftermarket sales, North America, and will LEAD SALES and distribution efforts across the region. His responsibilities also include key accounts and the development of new channels to market in the region. Miller joined JLG in 2003 and most recently served as district sales manager in the southern central U.S. Miller will report to Chris Mellott, JLG Industries vice president of customer support and aftermarket development – Americas. 

Todd Earley has been promoted to JLG Industries director of sales – remarketing, and will also report to Mellott. In this expanded position, Earley will have responsibility for used equipment sales and reconditioning services and manage rental fleet, service and repair, and the service provider network. Earley will oversee branch service managers and customer support representatives in JLG’s Houston, Riverside, Calif., and Bedford, Pa., facilities. Earley joined JLG in 2004 and was district sales manager – aftermarket sales, prior to his recent promotion.

Mike Thomas has been promoted to JLG Industries service manager – North America, reporting to Earley. In his new position, Thomas will expand the JLG Service Provider PROGRAM and drive revenue streams at the Houston, Riverside, and Bedford facilities. Thomas has held a variety of positions in manufacturing and Ground Support since joining JLG in 2005.

Travis Myers, JLG Industries director, customer support and aftermarket development – North America, will now be responsible for all customer advocate support, the service CONTACT CENTER, and data management for support personnel activity in North America. Myers joined the company in 1996 and has held various roles in the aftermarket organization. 

In making the appointments, Tim Morris, JLG Industries senior vice president of sales, market development, and customer support, said, “These changes reflect JLG’s ongoing commitment to provide all customers – not just those who purchase new machines – with the highest level of support through their entire ownership experience.”

To learn MORE about JLG aftermarket services, visit For more information about JLG®, visit the website at



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